We offer services as unique as you are

Our Philosophy

At Citi Group Bank we understand that change is inevitable. As our environment changes we may wish to revisit our philosophy to ensure we stay true to our beliefs.

Single Services

More than just a marketing slogan, "Your Success is Our Mission" summarizes our way of doing business, and echoes our commitment to provide "added value" to every customer relationship. Our objective is to enhance the financial well-being of each customer, and to contribute to his or her personal and business success.

What we do

Citi Group Bank is dedicated to providing quality financial services and products. We strive to accomplish this mission by:

  • Responding to the needs of our customers and the international community.
  • Providing excellent service through all Bank branch locations, our online portal, and third party dealers and lenders.
  • Providing an environment that enhances each customer's dignity, security, and peace of mind.
  • Ensuring that services are provided and that facilities are maintained in a fiscally and ethically responsible manner.
  • Providing through people, facilities, and programs, a balance between security and independence for customers by assisting in achieving and maintaining the customer's needs.